Say goodbye to quick compliance fixes during your Operational Site Visit

(Thanks to the Nevada PCA’s Weekly Dispatch Newsletter for the following info!)

Health centers may no longer make quick fixes onsite during an Operational Site Visit (OSV). Instead, there is the opportunity to submit documentation demonstrating compliance following an OSV through a streamlined process called Compliance Resolution Opportunity (CRO).

If HRSA determines that a health center did not demonstrate compliance during the OSV, HRSA will send a Correspondence Request task to the health center through the HRSA Electronic Handbook (EHB). Health centers will have 14 calendar days from the issuance of the EHB task to submit documentation to resolve noncompliance findings, prior to the finalization of the OSV report. If the health center is able to provide acceptable evidence of compliance in response to the EHB task, the element will be marked as compliant in the OSV report and no condition will be applied.

Learn more in a new quick reference guide.


Running a successful FQHC is hard work (we know because we’ve done it!)

Health centers present their own unique challenges, which often require expertise in many different areas. The PETTIGREW FQHC team uses our specialized knowledge and network of relationships to help you solve your biggest operational and financial challenges so your health center can thrive.

If you have a problem, chances are we have dealt with something similar or know someone else who has. With PETTIGREW FQHC on your team, you can rest assured that you will be equipped to meet any challenge, secure in the knowledge that we’ve got your back.

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